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VR Troubleshooting

Pimax Crystal/Light - Connection Problems

What are the USB and HDMI/DP states? (As reported by VR Manager or Pimax Play)

Both not connected (usb: no-connect, hdmi: no-connect)
In pimax play, this will show as Disconnect (generally with error 10500)
5 potential solutions

Both connected (usb: success, hdmi: success)
In Pimax Play, this may appear stuck as Connecting.
This may also appear as Disconnect with error 10517
3 potential solutions

Unstable (constantly changing between success, failed, and no_connect)
In pimax play, this will show as constantly connecting and disconnecting, eventually settling as Service not connected
1 potential solution