Restart the Pimax Service
Press "Restart Service" in pimax play. (VR Manager will do this for you automatically)
Manually restart the headset
Hold the power button until both the main headset light and the battery light turn off, and wait up to 2 minutes for the headset to restart and reconnect.
Ensure only one pimax device is connected
If you for some reason have two pimax headsets plugged in via USB, unplug one of them